Job: SALES COORDINATOR
Schedule: Full Time
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
This role is responsible for coordinating services for clients and in-house guest and provide administrative and sales support for the department. These responsibilities may include: respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements; book guest reservations for individuals and/or groups that are required either by phone or from within hotel, process reservations from the sales department, reservation centers or travel agents; follow-up with client to ensure that arrangements meet their needs. This position may also process cancellations, revisions and information updates on changes and respond appropriately to guest complaints.
Requirements include previous experience in reservations. High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Experience in Opera required. Some College is preferred. Type at least 50 wpm; proficient computer skills. You may be required to work nights, weekends, and/or holidays.